Pinball Fun in Kansas

Wow, sure did hit me hard last night how much I miss my KC Pinball buddies. Brutha Burt had a small get together/pinball tournament and set up a web cam so I could enjoy the show. Was really nice to see, hear, and chat with some old friends, and relive the past when pinball parties were a lot more common than they are for me now. (Sniff). It was a late thought to grab pictures, and I only managed to get a few:


I hear Don won. Big surprise........

Seven hours in the corner

I festered all afternoon, and tried not to be bitchy to my lovely wife, but when they proactively held back my funds from the weekend (totaling over $400), I lost it. In all seriousness, I sent this:

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I am appalled that after selling on Amazon since 2004, that after a few refunds for justified reasons, and a few negative feedbacks, that not only is my account under review and my funds held for 30 days, within a few hours my account was SUSPENDED without a valid reason. I'm shocked and angered that your policy only looks at 30 days of activity and then treats sellers in such a rude manner. Unless my account suspension is lifted immediately, I will be removing my inventory from Amazon (now at close to 1800 unique items) and selling elsewhere.

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At 10:52PM my suspension was lifted, and my funds released. I'm not exactly certain it had anything to do with the above email, but they weren't going to lift it unless I gave SOME response. To quote them, they said: "In order to reinstate your listings, please write and provide a detailed account of the steps you will undertake to bring your performance up to our standards. ".

I wrote, but I certainly didn't give them a plan on how I was going to improve!

Sigh. Corporate drama. I miss it not.

Sorry, you apparently didn't behave.

Amazon must be teaming up with eBay and PayPal with their corporate policies. Today, for no good reason (that I agree with anyway), my Amazon seller account was suspended. Why? Well, the form letters are pretty vague, but it appears that a combination of lower sales in the past month, three non positive feedbacks, and four refunds were enough to do it. So let's analyze:

1. One negative feedback for a damaged package, the buyer is irate with me and there was no calming him down. He even called me a crook, multiple times!

2. One neutral feedback: "Everything was good, except the game won't save. And I know it's not my memory card because i can save other games on it." Certainly my fault. I'll talk to Sony.

3. One negative because I accidentally sent the wrong item, and his replacement isn't there yet. Guess he felt it was his job to leave me a negative for making a mistake. Thanks asshole.

4. A refund cause the customer returned the item (without my approval but that's besides the point). This counts against me?

5. One refund cause the customer changed their mind. Her husband bought it elsewhere. Again my fault.

6. One refund cause I miscounted items, WHOOPS! I make mistakes!! It's TRUE!

7. One cause I sold it to a local guy and couldn't remove it quick enough on Amazon and it sold so I had to refund.

All this resulted in:

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We are writing to let you know that your listings have been suspended and are currently unavailable for sale. The feedback, claims, and/or refunds submitted to your seller account profile indicate that a number of buyers have been dissatisfied with the service you have provided.

Amazon sellers should maintain refund rates and negative feedback rates of less than 5% of orders, as well as A-to-z Guarantee rates of less than 0.5% of orders.

Your seller account will remain accessible to you. Please take steps to resolve your pending sales.

We encourage you to review your processes in order to identify any operational deficiencies that may have contributed to increased negative feedback, guarantee claims or returns submitted by your transaction partners. In order to reinstate your listings, please write to seller-performance@amazon.com and provide a detailed account of the steps you will undertake to bring your performance up to our standards.

We look forward to hearing from you.

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Blame me to be grumpy?

We'll miss you Amber....

Sad day Saturday, Amber went to the land of incredibly huge and colorful Frisbees. Her fight with cancer was super short, and apparently surgery didn't help. We'll miss her. Plenty of tears in Reno.....

Something you didn't know

Cat pukes stains concrete. I'm not trying to follow a theme or anything, just making an observation.

Before

And after!